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Please call us on 0860 262 626 or e-mail us at [email protected]

Please allow up to two weeks for delivery of your first copy. If you have still not received your first issue, call us on 0860 262 626 or e-mail us at [email protected]

Please call us on 0860 262 626 or e-mail us at [email protected]

Please call us on 0860 262 626 or e-mail us at [email protected]. We require one week’s notice to guarantee that your address can be changed in time for your move date and to verify that you are moving to an area we service within our delivery network.

If you pay by EFT, credit card or debit card you will find your subscription end date on the letter confirming your subscription as well as on your renewal letters.

Yes, you can buy a subscription as a gift. You can do this by contacting our call centre on 0860 262 626 or e-mailing us at [email protected].

Please allow up to two weeks for delivery of your first copy. If you have still not received your first issue call us on 0860 262 626 or e-mail us at [email protected].

If you pay by credit card, debit card or EFT, we will send you renewal notifications. To ensure that you are able to renew your subscription in time to guarantee an uninterrupted service, we will send these renewal letters to you before the end of your subscription. If you do not wish to receive these letters, why not consider renewing by direct debit? Your payment will be taken monthly and your subscription will simply continue until you tell us to stop sending you copies of your newspaper/s. To activate a direct monthly debit payment plan, please call us on 0860 262 626 or e-mail us at [email protected].

If you pay by credit or debit card, or EFT, we will send you advice and renewal prices in advance of the end of your subscription.

You may cancel at any time by providing 20 business day’s notice in writing. Cancellation is subject to a reasonable cancellation fee.

Yes. Please allow at least one week’s notice. You’ll need your subscriber number. You can also have your newspapers re-directed to a temporary address, as long as it is within the same country and to an area we deliver. Your digital subscription cannot be suspended or placed on holiday hold.

Please call us on 0860 262 626 or e-mail us at [email protected]. We will gladly switch your delivery channel or add on a delivery channel.

Information security is critical to our business. VCS protects the security of information during transmission by using 128 bit Secure Socket Layer (SSL) encryption. The VCS servers are certified by Thawte, a public Certificate Authority, ensuring the cardholder and the merchant that nobody can impersonate VCS to obtain confidential information.