Absa is committed to helping its customers and clients prosper by delivering world-class solutions in our quest to become Africa's 'Go-To' bank. As a member of the Barclays Group, we have fostered a culture of adopting global best practice which has allowed innovations at Absa to span across our branch network, ATM infrastructure and online offerings.
By better understanding our client and customer needs, we have and are delivering innovative services that have resulted in winning awards for excellence in customer service. Empowering customers to manage their own financial portfolios at their own convenience is a prime example of how we are helping people achieve their ambitions. Others include the new online banking platform, Absa Online; providing the latest automatic teller machine technology on the largest ATM network in the country; giving people the option of interacting with the bank on a channel that they find most suitable.
Our innovations, shortlisted in the Accenture Innovation Index, underscore our customer centricity. They include a new transactional banking product targeted at entry-level career graduates and professionals called Potentiate. The Potentiate Titanium card features convenient tap-and-go payment technology for transit or retail purposes.
Our new-generation ATMs offer enhanced cash acceptance, cardless banking and unique security features to minimise the impact of criminal activity on the ATM network. We were also first to introduce a Value Bundle offering which gives customers simpler pricing plans that are more relevant to their banking needs.
Absa
Business Day Reader’s Choice Award: Absa. Picture: JEREMY GLYN
Absa is committed to helping its customers and clients prosper by delivering world-class solutions in our quest to become Africa's 'Go-To' bank. As a member of the Barclays Group, we have fostered a culture of adopting global best practice which has allowed innovations at Absa to span across our branch network, ATM infrastructure and online offerings.
By better understanding our client and customer needs, we have and are delivering innovative services that have resulted in winning awards for excellence in customer service. Empowering customers to manage their own financial portfolios at their own convenience is a prime example of how we are helping people achieve their ambitions. Others include the new online banking platform, Absa Online; providing the latest automatic teller machine technology on the largest ATM network in the country; giving people the option of interacting with the bank on a channel that they find most suitable.
Our innovations, shortlisted in the Accenture Innovation Index, underscore our customer centricity. They include a new transactional banking product targeted at entry-level career graduates and professionals called Potentiate. The Potentiate Titanium card features convenient tap-and-go payment technology for transit or retail purposes.
Our new-generation ATMs offer enhanced cash acceptance, cardless banking and unique security features to minimise the impact of criminal activity on the ATM network. We were also first to introduce a Value Bundle offering which gives customers simpler pricing plans that are more relevant to their banking needs.
Absa
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